Cancellation Policy

Cancellation Policy

At Lucy Beauty Studio, we truly understand that life can be unpredictable.
If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice.

$50 fee will be applied for any appointments cancelled or rescheduled with less than 24 hours’ notice.

For the respect of our clients and technicians, please note:

  • If you arrive more than 15 minutes late, your appointment may need to be rescheduled as we work back-to-back.

  • Arriving more than 15 minutes late without notice will be considered a “no-show”, and a $50 fee will be applied at your next visit.

Deposits

$100 deposit is required when booking Semi-Permanent BrowsLip Blushor any service lasting two hours or more, via e-transfer to:
📧 info@lucybeauty.ca
(Please include your full name, phone number, and service in the e-transfer note.)

  • Your deposit will go toward your total service cost.

  • All deposits are non-refundable and non-transferable.

  • No exceptions will be made.

 


 

Thank you so much for your understanding and cooperation.
Your time and ours are valuable, and we truly appreciate your support! 💛

We are here to help you.

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